Clinic Contact Center - Patient Service Agent, Part Time
Posted on: June 24, 2022
Overview Were a Little Different
Our mission is clear. We bring to life a healing ministry through
our compassionate care and exceptional service. At Mercy, we
believe in careers that match the unique gifts of unique
individuals careers that not only make the most of your skills and
talents, but also your heart. Join us and discover why Modern
Healthcare Magazine named us in its Top 100 Places to Work.
$500 Sign-On Bonus Available!
**Initially, will train on-site - Opportunity to move to work from
home role after successfully completing training period and meeting
Do you love helping your community? Do you love talking on the
phone? Then come join our Clinic Call Center for one of the fastest
growing Contact Centers in the country. Wanting to join healthcare
right out of school, change your career, or are you in healthcare
and want to be in a fast pace environment. Mercys Clinic Contact
Center is your new home for a fun, excitement, and rewarding
Fast paced Contact Center environment, responsible for scheduling
patient appointments and taking patient messages for Mercy Clinics.
Delivering excellent customer service using exceptional telephone
etiquette, while providing patients with general information with
regards to appointments, messages, or general Mercy questions.
Minimum Required Qualifications
Education: High School Diploma or Equivalent
Experience: Telephone Customer Service experience, or Face-to-Face
Customer Service experience, or Previous Healthcare experience.
Other Skills and Knowledge: Data Entry, ability to multi-task,
ability to take direction, professional, courteous, and
compassionate attitude, type 60 wpm.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO,
tuition reimbursement and employer-matched retirement funds are
just a few of the great benefits offered to eligible co-workers,
including those working 48 hours or more per pay period!
Were bringing to life a healing ministry through compassionate
At Mercy, our supportive community will be behind you every step of
your day, especially the tough ones. You will have opportunities to
pioneer new models of care and transform the health care experience
through advanced technology and innovative procedures. Were
expanding to help our communities grow. Join us and be a part of it
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a
positive outlook and a strong sense of advocacy is in perfect step
with our mission and vision. Were also collaborative and unafraid
to do a little extra to deliver excellent care thats just part of
our commitment. If that sounds like a good fit for you, we
encourage you to apply.
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Keywords: Mercy, Springfield , Clinic Contact Center - Patient Service Agent, Part Time, Sales , Springfield, Missouri
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