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Inbound Customer Service Representative - Insurance Agent

Company: TTEC
Location: Springfield
Posted on: March 25, 2020

Job Description:

We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Inbound Customer Service Representative - Insurance Agent with TTEC in Springfield, MO.

Accepting digital applications for your protection and the protection of our employees: Apply online, via text 'TTEC' to 97211, or call 1.866.796.5485 to connect with us.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

TTEC will train you to learn the insurance industry and become a Licensed Property & Casualty Agent.


You'll earn as you learn with paid training, paid license fees and paid continuing education. Once you become a licensed agent, you'll be taking inbound calls and other member inquiries for one of the largest, most well-respected insurance providers in the nation.

About TTEC:
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

What you'll experience in this career:

  • TTEC will pay for your online training and exam to take your state licensing in addition to paid product training
  • Take inbound calls to answer queries from customers
  • Ability to understand the members' life events that may offer sales cues for additional opportunities to meet the member's needs and facility the member's financial security
  • Follow all appropriate guidelines for the career, state, and company
  • No cold calling
    Experience you'll need or want to be successful:

    • Desire to train and become an active Property and Casualty License Insurance Representative
    • 6 months of customer service experience
    • Ability to work in a fast-paced and changing environment
    • Ability to be empathetic, positive and upbeat written and verbal communications
    • 1 year experience multitasking in a Windows operating system computer environment
    • High school diploma or equivalent
      Our customer experience champions like you receive:

      • Highly competitive pay of $16 - $17.50/hour (guaranteed base pay non-commissions-based position)
      • Paid property and casualty license and product training
      • Continuing education
      • Career advancement opportunities
      • Employee Rewards and Discounts
      • And much, much more!
        Apply Virtually Today:
      • Click on the Apply Now button.
      • You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
      • Thank you for applying - it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
        For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

        As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.

        #NEXXT #TTECTOP

Keywords: TTEC, Springfield , Inbound Customer Service Representative - Insurance Agent, Sales , Springfield, Missouri

Click here to apply!

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