E-Commerce Merchandising Supervisor
Company: O'Reilly Auto Parts
Posted on: March 16, 2019
The E-Commerce Merchandising Supervisor will lead the team focused on building a best-in-class online customer experience for our categories and products, while driving continuous improvement of the user experience. This team will partner with multiple other departments including Merchandise, Catalog, Marketing and more. Essential Job Functions Responsible for hiring and developing a digital business unit team. Plan and supervise all online category strategy, development, process, and initiatives. Oversee the curation and enhancement of product content display online, to include product sort, product titles, images and videos, product descriptions, and attributes. Set and evaluate monthly and annual goals for online category team members based on past performance in areas of online sales, organic search rank, click through rate to detail pages, and more. Report regularly on findings and recommendations to improve performance. Monitor and evaluate the competitive landscape and stay up-to-date on digital marketing and merchandising trends for assigned products and categories. Participate in, and contribute to, the overall line review process with analysis of online sales information (unit sales trends up/down, dollar sales trend up/down, gross profit dollar sales trend up/down, dross profit percent trend up/down, sku level add/drop). Present recommendations to the merchandise team to improve the go-to-market digital strategy and online product curation to impact all selling channels. Use internal and external tools (NPD, APT, Google Analytics, Microstrategy, ForeSee, etc.) to analyze site metrics, customer research, and related data to identify opportunities to improve merchandising and the customer experience across the digital platforms and various product categories. Skills and Qualifications Bachelor degree with work experience of 3-4 years in digital business, merchandising, development, etc. or equivalent. Experience with web and sales analytics strongly preferred (NPD, APT, Google Analytics, Microstrategy, ForeSee, etc.). Ability to lead, develop, and supervise a team. Passionate about the customer with a strong interest in understanding and driving user behavior. Familiarity with online shopping and user interaction. Analytical and process-oriented, comfortable working with large data sets and making data-driven decisions. Comfortable in a cross-functional work environment with an ability to motivate and influence work. Able to navigate through ambiguous and subjective situations, including balancing operational efficiency and data analysis with high quality standards and doing what is best for the customer. Automotive retailing knowledge desired.
Keywords: O'Reilly Auto Parts, Springfield , E-Commerce Merchandising Supervisor, Professions , Springfield, Missouri
Didn't find what you're looking for? Search again!