IT Infrastructure Analyst

Company: O'Reilly Automotive
Location: Springfield
Posted on: November 23, 2020

Job Description:

Under direct supervision, an IT Infrastructure Systems Analyst I will work with Infrastructure teams to define project requirements and create system documentation. They will work with Infrastructure teams, project managers and other internal and external parties as needed to help facilitate the successful completion of company projects and initiatives.

Essential Job Functions

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• Assists with creating infrastructure requirements and system documentation, as well as contributing to end-user and project documentation.
• Represent infrastructure interests and ensure that all technical designs meet business needs.
• Work directly with management and users to gather configuration project requirements and documents as needed.
• Act as the liaison between infrastructure and application development teams, relaying information in an easily to understand manner.
• Assists infrastructure and application development teams to complete service design packages and maintain service catalog, along with its supporting documents.
• Assists IT Infrastructure Systems Analysts, Business Systems Analysts and Project Managers to ensure project issues and risks are identified, and develops the plan to mitigate each.
• Support infrastructure teams in reporting and communicating issues and their resolutions.
• Report on overall health of IT Infrastructure and the supported applications.
• Support documentation and audit activities around Sarbanes-Oxley, Payment Card Industry. Data Security Standards and other regulatory requirements.
• General understanding of project management principles.
  
  Required:
  
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  • Associates Degree or equivalent experience.
  • Experience in direct support of business organizations.
  • Analytic and logical thinking.
  • Strong interpersonal, written and verbal communication skills.
  • Must work well in a team environment.
  • Must be able to learn independently.
  • Ability to write technical instructions in the use of programs and/or program modifications.
    
    Desired:
    
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    • MS Visio
      
      Benefits
      
      All full time team members are eligible for a benefits package that is designed to offer convenience and security to our team members and their families. Programs, resources and benefit eligibility varies based on employment status, average hours worked, location and length of service. For detailed benefits info, please click here.

Keywords: O'Reilly Automotive, Springfield , IT Infrastructure Analyst, Professions , Springfield, Missouri