SpringfieldMORecruiter Since 2001
the smart solution for Springfield jobs

Remote Network Operations Center Analyst I

Company: O'Reilly Automotive
Location: Springfield
Posted on: November 23, 2020

Job Description:

The Network Operations Center (NOC) Analyst performs technical analysis and monitoring of system issues and outages as they occur across the enterprise. Performs research to troubleshoot and resolve issues and, depending upon complexity, escalates the issue to system administrators, system engineers, and developers. Must be able to prioritize remediation of issues and proactively manage events in a 24 x 7 environment with critical uptime requirements. The NOC Analyst is responsible for researching and documenting various mitigation strategies, and must maintain current and thorough knowledge of technologies and their significance to the organization.Essential Job Functions


  • Monitor a wide variety of applications, operating systems, servers and network components to ensure stability of digital commerce, store systems and other critical services.
  • Perform basic system administration tasks such as network/system troubleshooting, patching operating systems, supporting application deployments, and executing various scripts.
  • Prevent and shorten duration of system outages impacting enterprise operations.
  • Provide timely response and resolution to all incidents, outages and performance alerts.
  • Categorize and escalate issues to appropriate technical teams.
  • Provide enterprise-wide communication pertaining to outages/incidents.
  • Notify identified stakeholders of service impacting issues, outages and remediation status.
  • Recognize, identify and prioritize incidents in accordance with business requirements, organizational policies and operational impact.
  • Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages.
  • Document all actions in accordance with standard company policies and procedures.
  • Work with internal and external technical and service teams to create and/or update knowledge base articles.
  • Support multiple technical teams in a 24 x 7 operational environment with high uptime requirements.
  • Varied shift schedules will include day, evening and weekend hours.
  • Other duties as assigned.


    Skills/Qualifications/Education Required:

    • Associates Degree or equivalent work experience in related field or equivalent.
    • Fundamental knowledge of server administration or related area.
    • Understanding of basic system monitoring techniques and tools.
    • Strong communication skills, with the ability to communicate clearly with stake holders and technical personnel in high-stress situations.
    • Excellent written, verbal and interpersonal skills.
    • Strong sense of urgency.

      Desired:

      • Previous system administration, service desk or NOC experience strongly preferred.
      • Experience supporting and monitoring network systems, servers or storage in an enterprise environment.
      • Bachelor's Degree in related field.

        Benefits

        All full time team members are eligible for a benefits package that is designed to offer convenience and security to our team members and their families. Programs, resources and benefit eligibility varies based on employment status, average hours worked, location and length of service. For detailed benefits info, please click here.

Keywords: O'Reilly Automotive, Springfield , Remote Network Operations Center Analyst I, Professions , Springfield, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Maintenance Merchandise Associate
Description: Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working (more...)
Company: HomeGoods
Location: Springfield
Posted on: 12/5/2020

Production Team Partner - Linen Bagger & Folder - UniFirst
Description: SEARCH OUR JOBS br br Keyword br br Location br br Radius Miles5 miles15 miles25 miles35 miles50 miles br br Search br br Current Employees br br PRODUCTION TEAM PARTNER - LINEN (more...)
Company: unifirst
Location: Springfield
Posted on: 12/5/2020

Part-time Nabisco Retail Merchandise Stocker
Description: br br Job Description br br Are You Ready to Make It Happen at Mondel 275 z International br br Join our Mission to Lead the Future of Snacking. Make It With Pride. br br You will optimise (more...)
Company: Mondelez
Location: Springfield
Posted on: 12/5/2020


CDL-A OTR Truck Drivers!
Description: Join the Dart Team and DRIVE LIKE A BOSS.Even a global pandemic can't stop us. At Dart, we have the consistent miles you need to get paid while delivering essential freight. You keep America
Company: Dart Transit Company
Location: Springfield
Posted on: 12/5/2020

Truck Driver - $10,000 Sign-On Bonus
Description: Strong Earnings Today Tomorrow br br 10,000 Sign-On Bonus br br Our Philosophy Take care of the driver and the driver will take care of everything else. br br Be treated with respect
Company: CWT- Driver Advocates
Location: Springfield
Posted on: 12/5/2020

Bid On Local Carpentry Jobs - Reach New Customers In Your Area (Springfield,MO)
Description: Please note that this is not an offer of employment. Over 45 million homeowners have trusted HomeAdvisor to help them find quality carpenters
Company: HomeAdvisor
Location: Springfield
Posted on: 12/5/2020

91L Construction Vehicle Repairer
Description: If you've ever considered a career in maintaining heavy machinery, join the Army National Guard as a Construction Vehicle Repairer and help pave the way for success. In this role, you will maintain trucks, (more...)
Company: Army National Guard
Location: Springfield
Posted on: 12/5/2020

High Demand For Quality Carpenters - Get New Clients In Your Area (Springfield,MO)
Description: Please note that this is not an offer of employment. Over 45 million homeowners have trusted HomeAdvisor to help them find quality carpenters
Company: HomeAdvisor
Location: Springfield
Posted on: 12/5/2020

Sign Maintenance Specialist
Description: br br The Sign Maintenance Specialist is responsible for processing in a cost effective and timely manner all service requests for lighting outages, face replacements and other repairs received via (more...)
Company: O'Reilly Auto Parts
Location: Springfield
Posted on: 12/5/2020

CDL A Owner Operator- Steady Freight (Springfield,MO)
Description: CDL A Owner Operators wanted- Great Home Time RevenueIn the month of November our top 5 leased on contractors RUNNING DRY VAN FLATBED OPEN BOARD flatbed is not required averaged... 4840/
Company: Circle Logistics
Location: Springfield
Posted on: 12/5/2020

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Springfield RSS job feeds