Safety/Driving Eligibility Assistant

Company: O'Reilly Auto Parts
Location: Springfield
Posted on: November 22, 2020

Job Description:

The Safety/Driving Eligibility Assistant handles the "How Am I Driving" program, including TM communication and point assessment. This team member will professionally answer complaint calls and gather information that will be utilized to improve driver performance. The Safety/Driving Eligibility Assistant assists store management with systems and process questions related to MVRs, and assists the Safety/Driving Eligibility Coordinator with MVRs as necessary. They serve as back up for the Safety Department, and assist the Safety/Driving Eligibility Coordinator as needed.Essential Job Functions

• Administer the "How Am I Driving" program including accepting and professionally handling customers/callers. Communicating incidents to managers/supervisors, identifying drivers, following up to ensure corrective action forms are received, and assess points accordingly
• Process and distribute mail to the Safety Team
• Assist store and DC management with questions regarding MVRs, MVR entry, driver eligibility, and any other process or determination issue
• Notify store and DC management of ineligible drivers, as well as identify drivers that additional information is needed
• Ensure that all red light citations are handled, to include point assessment and monetary deduction from TMs
• Provide assistance as necessary to the Safety/Driving Eligibility CoordinatorSkills and Qualifications
  • High School Education
  • Proficiency in word processing, databases, spreadsheets and other software
  • Good communication skills and organizational skills
  • Strong multi-tasking skills
  • Must be detail oriented
  • Able to work effectively at all levels to support position and work to obtain solutionsBenefitsAll full time team members are eligible for a benefits package that is designed to offer convenience and security to our team members and their families. Programs, resources and benefit eligibility varies based on employment status, average hours worked, location and length of service. For detailed benefits info, please click here.

Keywords: O'Reilly Auto Parts, Springfield , Safety/Driving Eligibility Assistant, Professions , Springfield, Missouri