Safety/Driving Eligibility Assistant

Company: o'reilly automotive
Location: Springfield
Posted on: August 28, 2020

Job Description:

The Safety/Driving Eligibility Assistant handles the "How Am I Driving" program, including TM communication and point assessment. This team member will professionally answer complaint calls and gather information that will be utilized to improve driver performance. The Safety/Driving Eligibility Assistant assists store management with systems and process questions related to MVRs, and assists the Safety/Driving Eligibility Coordinator with MVRs as necessary. They serve as back up for the Safety Department, and assist the Safety/Driving Eligibility Coordinator as needed.

Essential Job Functions

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• Administer the "How Am I Driving" program including accepting and professionally handling customers/callers. Communicating incidents to managers/supervisors, identifying drivers, following up to ensure corrective action forms are received, and assess points accordingly
• Process and distribute mail to the Safety Team
• Assist store and DC management with questions regarding MVRs, MVR entry, driver eligibility, and any other process or determination issue
• Notify store and DC management of ineligible drivers, as well as identify drivers that additional information is needed
• Ensure that all red light citations are handled, to include point assessment and monetary deduction from TMs
• Provide assistance as necessary to the Safety/Driving Eligibility Coordinator
  
  Skills and Qualifications
  
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  • High School Education
  • Proficiency in word processing, databases, spreadsheets and other software
  • Good communication skills and organizational skills
  • Strong multi-tasking skills
  • Must be detail oriented
  • Able to work effectively at all levels to support position and work to obtain solutions
    

Keywords: o'reilly automotive, Springfield , Safety/Driving Eligibility Assistant, Professions , Springfield, Missouri