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Road Maintenance Advisor

Company: Prime
Location: Springfield
Posted on: May 8, 2020

Job Description:

Responsibilities Prime's Road Maintenance Advisor will be responsible for advising and coordinating the maintenance needs of a fleet of equipment by performing the following duties:

  • Understand the mechanical theory and operation of Prime's diesel trucking equipment.
  • Provide excellent customer service to our drivers in the instance of a breakdown or mechanical issue.
  • Work with our drivers and various departments to reduce downtime and increase fleet productivity by making sure proper repairs are done quickly and efficiently.
  • Keep track of preventative maintenance on equipment and parts.
  • Negotiate vendor rates and truck repairs to keep costs at a minimum for the company and drivers.
  • Generate cost-saving measures for fleet by utilizing data analysis, Microsoft Excell, Access, and Outlook.
  • Provide product and warranty information to involved parties.
  • Resolve product and service problems when necessary.
  • Process payment for invoices after a careful review of time and materials.
  • Performs related work as required. Qualifications QUALIFICATIONS REQUIRED: Any combination of education, training, and experience providing the following knowledge, skills, and abilities: Knowledge Mechanical knowledge and experience is a plus. Also knowledge of the trucking industry is a bonus. Skills and Qualifications Customer service, product knowledge, quality focus, problem solving abilities, detail oriented, listening, phone skills, conflict resolution, analysis and multi-tasking. Abilities Candidate must have a strong work history. Flexible schedule with the ability to work nights and weekends required. Experience, Education, and Training Four year college degree is preferred, but will accept experience and/or knowledge of industry and position as a substitution. Microsoft Word and Excel knowledge is required, and ability to type 45 WPM is a must. Seeking candidate with good written and verbal communication skills. Working Environment Applicant must be able to multi-task in a fast-paced environment. Must be able to take multiple calls and assist multiple drivers at a time.

Keywords: Prime, Springfield , Road Maintenance Advisor, Professions , Springfield, Missouri

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