Front Desk Associate
Company: Genesis Health Clubs
Location: Springfield
Posted on: March 16, 2023
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Job Description:
This position will be responsible for the day-to-day operations
of the Front Desk including, the processing of guest check ins,
member retention and maintaining quality customer service. Duties
and Responsibilities:
Executes procedures as outlined by front desk manual
Answer phones, take messages and transfer calls
Knowledgeable of Clubs amenities and surroundings
Communicates kindly and sincerely using members name
Attends all staff and club meetings and events
Establish and maintain professional relationships with members and
staff
Ensures front desk is clean, maintained and organized at all
times
Ability to respond quickly and appropriately to emergency
situations
Expectations:
Present a professional demeanor at all times when representing the
Genesis Health Clubs
Provide input in developing strategies to support club goals and
objectives
Ability to respond to common inquiries or complaints from
members
Job Requirements:
Available to work weekends and evenings and holidays
Must hold current CPR certification or obtain within 60 days of
start date
Ability to work well with others
Experience in cash handling and credit cards
Customer service abilities
Physical Requirements:
Ability to stand for long periods of time
Ability to lift up to 35 pounds
Ability to communicate with guests and other associates, including
reading, writing and speaking
Keywords: Genesis Health Clubs, Springfield , Front Desk Associate, Other , Springfield, Missouri
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