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Patient Registration Representative - Prevention and Recovery Center

Company: Prevention and Recovery Center
Location: Houston
Posted on: November 22, 2021

Job Description:

Job Description It is the responsibility of the Patient Registration Representative to provide high-level, quality communication and customer service to the employees, the management team, the vendors, and the visitors of PaRC Discovery Behavioral Health. Furthermore, the Patient Registration Representative will aid the Intake and Admissions department, the Director of Admissions relative to projects, initiatives, and activities as assigned. ESSENTIAL JOB FUNCTIONS: Greet all visitors in the main lobby and notify appropriate staff when patients or guests have arrived; guests will sign in, complete COVID screening questionnaire with temperature check, and receive badges as necessary. Answer and direct all incoming phone calls and voicemails appropriately; take and retrieve messages on behalf of corporate personnel. Provide callers and visitors with company information (i.e., company address, directions, location, fax numbers, website address, program information, etc.). Sign for deliveries and prepare packaging and shipping labels to send shipments via USPS and FedEx upon request. Retrieve, sort, and distribute all facility mail/email to the appropriate department or employee on a daily and timely basis. Assist with tasks related to the COVID-19 pandemic. This includes, but is not limited to, cleaning and disinfecting the front desk and waiting room area including refilling the mask dispenser. Assist with clerical duties including, but not limited to, photocopying, faxing, filing, and collating. Perform other administrative duties as assigned. Register new patients upon arrival. Includes scanning ID, and Insurance Cards, collecting any upfront costs, and sending out any required communications to proper departments that a new admission has arrived. Collect and log any items that are dropped off for current patients. Inventory office supplies and order as needed Assist intake and admission with any other work-related functions. THIS IS A FULL TIME POSITION.

Keywords: Prevention and Recovery Center, Springfield , Patient Registration Representative - Prevention and Recovery Center, Other , Houston, Missouri

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