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New Patient Treatment Coordinator

Company: Cash Family Orthodontics
Location: Springfield
Posted on: November 22, 2021

Job Description:

Cash Family Orthodontics is looking for a Full or Part Time New Patient Coordinator.

This professional, positive, energetic and reliable person should love to serve our families and patients and guide them through the orthodontic treatment process. A Cash Family Orthodontics New Patient Coordinator acts as a liaison between the orthodontist and new patients. Our new Team member is positive, upbeat, demonstrates good judgment and generally enjoys working with people. They are willing to answer questions, returns phone calls and e-mails promptly with an end goal of every patient and family walking away with all the information needed to make an informed decision regarding orthodontic treatment, time and costs. This person is eager to help the Practice grow and is willing to adopt our ?Patient Centered? focus.??

Duties include:
Actively listen and record all patients and parents? concerns in chart
Set up room for new patient exam including all paperwork and instruments needed.
Take full records and digital x-rays of patient
Explain the process of the consultation with parent or guardian and answer any pre-consultation questions.
Dictate for doctor all treatment plan notes and financial notes in chart.
Scan all paperwork into chart.
Verify all insurance benefits for patient(s)
Communicate with parents regarding insurance benefits and answer all questions regarding the same.
Schedule all follow up appointments or recalls
Answer phone politely and promptly with the goal of making scheduling easy
Email patient status of consultations we have seen for the day (same day starts, lip tie, etc)
Handle all incoming e-mail correspondence regarding appointments, referrals, and doctors events
Cross Train and Fill in as appropriate in other positions when requested

Keywords: Cash Family Orthodontics, Springfield , New Patient Treatment Coordinator, Other , Springfield, Missouri

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