Company: Air Evac Lifeteam
Location: West Plains
Posted on: June 13, 2021
Our mission of providing care to the world at a moment's notice
is at the heart of everything we do. We are caregivers, first and
foremost and we will be there when you need us.With more than
38,000 employees, Global Medical Response teams deliver
compassionate, quality medical care, primarily in the areas of
emergency and patient relocation services around the world. We
provide end-to-end medical transportation as well as fire services,
integrated healthcare solutions and disaster response.
This position's primary focus is to retain active members and
reinstate inactive members and provide quality customer service
when speaking with members.
- Maintain all goals established by Management
- Reissue invoices
- Follow up frequently to locate alternate contact information
when return mail is received
- Locate updated contact information via a search engine
- Play an important part in the department mastering the monthly
renew revenue budget
- Meet monthly bonus standards and call volume requirements
- Attain daily call volume requirements
- Raise awareness and urgency to retain membership
- Suggest payment options to all active members
- Provide customers with accurate service information
Outgoing phone calls
- Verify data in members accounts
- Collect and enter data into the company's data base
- Apply and balances payments
- Complete memberships in question quickly and efficiently
- Maintains book of business
- Place phone calls from available calling lists
GUIDING VALUES AND BEHAVIORSEmployee must consistently exhibit
our guiding principles:
- Patient Care - We continually earn the privilege to care for
our patients. It is at the forefront of everything we do.
- One Team - We respect each other and achieve together what no
individual can alone.
- Innovation - We are driven to develop solutions that inspire
- Vigilance - We will never waver in our commitment to safety and
preparedness in the fulfillment of our duties.
- Ownership - We are accountable for what we do and take pride in
how we do it.
- Citizenship - We are dedicated to being good stewards in the
communities we serve.
Global Medical Response and its family of companies are an Equal
Opportunity Employer including Veterans and Disabled
Keywords: Air Evac Lifeteam, Springfield , Retention Specialist, Other , West Plains, Missouri
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