SpringfieldMORecruiter Since 2001
the smart solution for Springfield jobs

Experienced Tax Expert I

Company: Intuit
Location: Springfield
Posted on: November 15, 2020

Job Description:

OverviewIf you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.- You'll advance our goal of -Powering Prosperity Around the World- by providing expert guidance and explanations of tax and technical terms to our customers.- You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus.- The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence-Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers-
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers-Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences-Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions-Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Springfield , Experienced Tax Expert I, Other , Springfield, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Sales Executive Fiber
Description: As a Sales Executive 1 Fiber you'll be proactively selling AT amp T's pre-deployed Fiber Based Broadband network assets. You'll focus on generating new sales revenue within a module or territory (more...)
Company: AT & T
Location: Springfield
Posted on: 11/25/2020

Signal Support Systems Specialist (25U)
Description: Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. br br Signal (more...)
Company: Army National Guard
Location: Springfield
Posted on: 11/25/2020

Nutrition Assistant
Description: We're a Little Different br br Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. br br At Mercy, we believe in careers that match (more...)
Company: Mercy
Location: Springfield
Posted on: 11/25/2020


LPN Home Health (Stone County) $3,500 Sign On Bonus Monett
Description: Work With Integrity. Imagine for a moment, an environment with no call lights buzzing, no shower lines, and no multi-patient med passes. See yourself in a home, with memories on the wall, and family (more...)
Company: Integrity Home Care
Location: Springfield
Posted on: 11/25/2020

Petroleum Supply Specialist (92F)
Description: Fuel is one of the most vital components of the Army National Guard. It's what keeps Soldiers pushing onward, and as a Petroleum Supply Specialist, you'll make sure they'll never run out. In this position, (more...)
Company: Army National Guard
Location: Springfield
Posted on: 11/25/2020

Patient Access Representative
Description: We're a Little Different br br Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. br br At Mercy, we believe in careers that match (more...)
Company: Mercy
Location: Springfield
Posted on: 11/25/2020

LPN Home Health $3,500 Sign On Bonus Monett
Description: Work With Integrity. Imagine for a moment, an environment with no call lights buzzing, no shower lines, and no multi-patient med passes. See yourself in a home, with memories on the wall, and family (more...)
Company: Integrity Home Care
Location: Springfield
Posted on: 11/25/2020

CDL-A Drivers: Fleet Owners & Independent Contractors
Description: Job Description Get ready for REAL PAY.APPLY NOW 855 860-6256 SEARCH JOBS
Company: Freymiller
Location: Springfield
Posted on: 11/25/2020

UH-60 Utility Helicopter Repairer (15T)
Description: The UH-60 Black Hawk helicopter is the best-in-class, multi-mission performer used for combat assault, search and rescue, medevac, and firefighting missions. Your responsibility as the UH-60 Utility Helicopter (more...)
Company: Army National Guard
Location: Springfield
Posted on: 11/25/2020

Licensed Practical Nurse (LPN) - Adult & Pediatric Home Care
Description: Job Description Keeping people safe at home and out of the hospital is more important
Company: BAYADA Home Health Care
Location: Springfield
Posted on: 11/25/2020

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Springfield RSS job feeds