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Business Services Support - AVP

Company: Old Missouri Bank
Location: Springfield
Posted on: September 7, 2020

Job Description:

Job Summary Responsible for leading a team that will primarily address the digital support needs of business banking customers. Job duties include liaison for credit card vendor relations, oversight of credit card services, managing wire transfers, handling Reg. E reporting, troubleshooting credit card equipment issues, addressing password resets, and other related functions. This role will work in tandem with the Business Development Officer to get new business banking customers installed and operating. Position reports to the COO. Knowledge and experience with Fiserv Premier, TIB, and merchant credit equipment a plus. Primary Location/Schedule: 3524 S. Culpepper Circle, Springfield, MO 65807 Full-time;40 hours per week average Travel may be required throughout southwest Missouri 8:00 am. - 5:00 pm. Monday through Friday and additional hours as needed Position Requirements: Bachelor's degree in Business, Finance or Marketing or an equivalent combination of education, training and experience. A minimum of three (3) years of business banking and/or online banking development A minimum of two years management level experience preferred Knowledge of Merchant Services and electronic banking products recommended Experience with Fiserv and Merchant processing systems are a benefit Required Skills: Excellent customer service and communication skills Strong leadership and team management skills Strong mathematical, problem-solving and computer skills Excellent attention to detail and organization skills Ability to proactively cross-sell bank products & services Ability to apply and enforce regulatory standards for ethical behavior, confidentiality and information security Ability to maintain productivity standards while working independently, with minimal supervision Intermediate to advanced knowledge and experience with Microsoft Office, Excel, Adobe, and similar software To Apply: Print an Old Missouri Bank application at oldmissouribank.com/about-us/careers.html Submit a completed application by one of these methods; may include a resume. o Email: careers at oldmobank.com o Hand delivery at an Old Missouri Bank location o Mail: Attn: Human Resources, Old Missouri Bank, PO Box 14050, Springfield, MO 65814-0050 Contact Human Resources at careers at oldmobank.com Old Missouri Bank was founded in 1999 with a commitment to excellence in service. We offer our customers the latest in banking products and services combined with old-fashioned customer service. We are committed to giving our employees the kindness, courtesy, and professionalism they deserve. This philosophy has resulted in our growth from one bank in Springfield to seven branches in Springfield and the surrounding communities Employee Benefits: Excellent work environment where you are appreciated and recognized for your individual efforts and contributions Stability with a locally owned community bank that is growing and expanding in the region Paid Leave: Vacation, Military, Bereavement, and Jury Duty Cost friendly insurance: dental, vision, critical illness, accident, supplemental life w/ AD&D 100% match of retirement savings (up to plan limit) Discounted financial service fees on select OMB products and services Plus more Disclaimer: The above description relates the general nature and level of work performed by people assigned to this classification. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform tasks outside of their regular responsibilities from time to time, as needed. EQUAL OPPORTUNITY EMPLOYER E-VERIFY EMPLOYER Employment Type: Full Time Bonus/Commission: No

Keywords: Old Missouri Bank, Springfield , Business Services Support - AVP, Other , Springfield, Missouri

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