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Credit Collector

Company: Egencia
Location: Springfield
Posted on: March 28, 2020

Job Description:

Intro:Egencia: Business travel for the Expedia generation!Egencia is rewriting the book on how companies and their employees arrange travel. Unique in the market, we operate like an agile and entrepreneurial start-up and are backed by one of the world---s largest travel groups, Expedia Group.Expedia has invested twice the amount on technology advancement in the last year than any of Egencia---s competitors and this means we---re growing, and growing fast.Who you are:

  • A highly motivated, enthusiastic, target driven individual with professional sales and phone skills, with a positive attitude.
  • Proven experience in Collections, Customer Service and/or the Travel Industry.
  • With a good knowledge of the Microsoft Office suite.
  • Capable of working collaboratively in a team environment.
  • Having strong assertiveness and negotiating skills, with an analytical approach, being able to identify risks proactivelyWhat you will do:
    • As a Credit Collector you will craft relationships with our partners to collect their debt, mainly by phone, but also via email.
    • You will actively promote our preferred payment methods.
    • You will solve queries and invoice disputes from the partners.
    • You will effectively collaborate with business partners internally and externally to improve collections processes and meet departmental expectations, deadlines, collection targets.
    • You will actively follow-up on aged outstanding / credit collections
    • You will act in accordance with our EGP values: People-Centric, Continuous Improvement, Empowerment, Partnership, and Transparency.
    • You will perform various AR Customer queries: request of AR outstanding report; request of AR statement; request of invoices; manage invoice/payments queries
    • Follow-up for remittances over the phone (payment received which cannot be allocated due to lack of information---s), CC rejectionsWhy Join Us:Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better --- that responsibility inspires us to be the place where exceptional people want to do their best work and to provide them the tools to do so.Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.Our family of travel brands includes: Brand Expedia--, Hotels.com--, Expedia-- Partner Solutions, Egencia--, trivago--, HomeAway--, Orbitz--, Travelocity--, Wotif--, lastminute.com.au--, ebookers--, CheapTickets--, Hotwire--, Classic Vacations--, Expedia-- Media Solutions, CarRentals.com---, Expedia Local Expert--, Expedia-- CruiseShipCenters--, SilverRail Technologies, Inc., ALICE and Traveldoo--.*LI-KW1Expedia is--committed--to creating an inclusive work--environment--with a diverse workforce.---- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Keywords: Egencia, Springfield , Credit Collector, Other , Springfield, Missouri

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