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Technical Analyst I

Company: EDCO Health Information Solutions
Location: Springfield
Posted on: February 15, 2019

Job Description:

Technical Analyst ILevel ExperiencedJob Location Springfield - Springfield, MOPosition Type Full TimeEducation Level 4 Year DegreeSalary Range UndisclosedTravel Percentage UndisclosedJob Shift DayJob Category Undisclosed Position Summary:EDCO Health Information Solutions is currently looking for two (2) Technical Analysts to join our Technical Services team. To function successfully this role will require collaboration with team members, strong retention of product functionality, and the ability to communicate with both technical and non-technical individuals.Primary Responsibilities of the Position:The primary responsibilities of a Technical Analyst I at EDCO are to complete system modifications, complete internal projects as assigned by management, participate in project calls and analyze and implement small sized customer projects as assigned. This position will work as part of a team of technical resources, and can be asked to investigate issues as an escalation point from Service Desk, implement solutions and communicate in a team oriented environment.Academic, Certifications, & Trade Qualifications:




  • College degree in field of Information Technology, or equivalent work experience


    Work Experience, Skills, and Strengths:






    • Experience with software application support

    • Experience working in a team-oriented, collaborative environment

    • Strong working knowledge of Windows/pc concepts such as installing peripheral devices, installing software, registering files, Event Viewer, Services

    • Strong working knowledge of Networking concepts such as folder shares, mapping drives, IP connectivity, Remote Desktop Connection

    • Knowledge of basic programming and database structures and principles

    • Good understanding of the organization's goals and objectives

    • Highly self-motivated and directed

    • Ability to absorb new ideas and concepts quickly

    • Ability to effectively prioritize and complete tasks in a timely manner

    • Situational off-hours availability for scheduled or unscheduled tasks

    • Strong interpersonal skills, desire to work in a team setting

    • Strong analytical skills and attention to detail

    • Ability to self-teach a variety of processes and software solutions , research issues and concepts online and through documentation

    • Experience with troubleshooting principles, methodologies, and issue resolution techniques

      About EDCO

      EDCO Health Information Solutions provides a combination of software, services, and process knowledge to optimize the management of health information in acute and ambulatory settings throughout North America. By leveraging Solarity technology, EDCO has enabled healthcare facilities to maximize efficiencies, reduce cost, and streamline health information to improve patient care. For more information, go to www.SolaritybyEDCO.com

      EDCO is an equal opportunity employer

      Keywords: EDCO Health Information Solutions, Springfield , Technical Analyst I, IT / Software / Systems , Springfield, Missouri

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