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Senior Software Vendor Manager

Location: Ash Grove
Posted on: November 25, 2022

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
Team Overview:
The Vendor Management team executes the firm's technology strategies by managing the vendor relationship, operations, and ensuring the appropriate allocation of vendor spend. This role will establish and implement the following processes to support a rapidly evolving technology landscape with an increasing use of vendors to achieve Technology division goals and objectives in line with firm strategic priorities.

What You'll Do:

  • Build and maintain vendor relationships to provide high quality, cost-effective software agreements
  • Educate and support teams on the licensing models with vendors to ensure streamlined onboarding, offboarding and execution of efforts
  • Develop and implement appropriate governance structures and processes with vendors
  • Develop and implement effective statement of work (SOW) creation, review & approval process
  • Develop cross functional relationships with vendor and internal stakeholders, including Sourcing, Legal, HR, and other Technology areas
  • Develop, implement and improve vendor performance metrics. Hold vendors accountable to established performance metrics. Investigate and resolve vendor performance issues and partner with vendors to drive continuous improvement.
  • Work with vendors to identify and develop next-generation capabilities in support of the Technology Digital Strategy
  • Partner with PMO and Finance division to perform financial reconciliation and appropriate allocation of vendor related expenses
  • Work with leaders across Digital to understand their needs, aggregate demand, and share with vendors
  • Manages and develops self while internalizing leadership feedback
  • Establish and maintain effective communications and relationships across teams, departments, countries, and vendors
  • Must be able to establish and maintain effective relationships with vendors while aligning to the firms objectivesQualifications:
    What Experience You'll Need:
    Bachelor's degree or equivalent experience is requiredFamiliarity with major software vendorsExperience with either Purchasing or Managing software contracts - both are preferredStrong understanding of negotiating and managing large scale SOWsExperience with demand planningKnowledge of vendor performance/risk managementSolid understanding around the management of software vendorsSolid understanding of financial accounting / P&LExperience working with data and analyticsUp to 10% travel
    What Could Set You Apart:
    Market knowledge of IT products, and services (hardware and software) and current trends Understanding of sourcing legal & risk processes Understanding of system development methodologies and processes within technology (agile, change management, QA, Project Life Cycle, etc.) Able to appropriately react to vendor governance issues
    • 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work - data as of March 2022. Compensation provided for using, not obtaining, the rating.
      • Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work - and Fortune - magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.
        Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work - and Fortune - magazine, ranking No. 45.2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.
        For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For - ranking by Great Places to Work - and Fortune - magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work - in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
        Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
        Salary: $90628 - $154313
        Category: Headquarters

Keywords: EDWARD JONES, Springfield , Senior Software Vendor Manager, IT / Software / Systems , Ash Grove, Missouri

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