Member Services Contact Center Trainer
Company: VirtualVocations
Location: Springfield
Posted on: September 16, 2023
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Job Description:
A company is looking for a Member Services Contact Center
Trainer.
Key Responsibilities:
Deliver training to the Contact Center team to ensure positive
customer experience
Ensure compliance with regulations and company policies
Serve as a subject-matter expert and demonstrate operational
excellence
Qualifications:
High School / GED required, some college preferred
1-2 years of CAC experience
Prior experience in a customer service telephone queue
environment
Proficient in Microsoft Office Suite
Ability to work independently
Keywords: VirtualVocations, Springfield , Member Services Contact Center Trainer, Human Resources , Springfield, Missouri
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Click
here to apply!
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