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Member Services Contact Center Trainer

Company: VirtualVocations
Location: Springfield
Posted on: September 16, 2023

Job Description:

A company is looking for a Member Services Contact Center Trainer.
Key Responsibilities:

Deliver training to the Contact Center team to ensure positive customer experience
Ensure compliance with regulations and company policies
Serve as a subject-matter expert and demonstrate operational excellence


High School / GED required, some college preferred
1-2 years of CAC experience
Prior experience in a customer service telephone queue environment
Proficient in Microsoft Office Suite
Ability to work independently

Keywords: VirtualVocations, Springfield , Member Services Contact Center Trainer, Human Resources , Springfield, Missouri

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