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Customer Service Representative

Company: TTEC
Location: Springfield
Posted on: April 16, 2019

Job Description:

Customer Service Representative Active Listener. Problem Solver. Caring Nature. It's what connects us... and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Customer Service Representative with TTEC in Springfield, Missouri. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC: As a global company, we're always on. When one of us is going to bed, a coworker halfway around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a worklife full of purpose, passion and career potential, keep reading... As a TTEC Customer Experience Champion, You'll Enjoy: Fun, talented and witty teammatesKnowledgeable, encouraging, and present leadershipFamilyfriendly environmentFreespirited, themebased employee eventsDiverse and communityminded organizationCareergrowth and lots of learning opportunities for aspiring mindsAnd yes...all the competitive performance bonus opportunities and benefits you'd expect What You'll be Doing: You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your \"get it done\", highenergy, professional approach to answer inbound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions. On a typical day, you'll: Accept calls from customersEffectively resolve issues or concernsGather information from the customer to make appropriate recommendations for new products and servicesDeliver amazing customer service Why You? What You Bring: Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well?Computer savvyHigh school graduate or equivalentCompetency using MS Windows6 months of customer service and sales experience Apply Today: We encourage you to visit us at 1720 East Primrose Street, Springfield MO, 65804, Mondays through Fridays from 9:00AM to 3:00PM, call 417.###.#### or apply online today: Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefieldready in the civilian world to take on TTEC's most innovative and challenging projects. Your handson experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our sales and customer service teams.For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.#TUSAJ Associated topics: clerk, client service, internship, phone, product support, representante de servicio al cliente, representative, service, technical assistant, telephone service representative

Keywords: TTEC, Springfield , Customer Service Representative, Hospitality & Tourism , Springfield, Missouri

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