Guest Service Representative
Company: O'Reilly Hospitality Management LLC
Location: Springfield
Posted on: June 24, 2025
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Job Description:
JOIN OUR TEAM! We are proudly managed by O’Reilly Hospitality
Management, LLC ("OHM") At OHM, we are: A forward-thinking (and
growing) company offering opportunities to engage your passions
through sustainability efforts, health & wellness, community
involvement, & philanthropic outreach efforts. Committed to
empowering Team Members throughout all levels of leadership. Every
Team Member has the opportunity to contribute in a unique way,
making a real impact. Seeking supportive, collaborative,
detailed-oriented people to join our team! At OHM, we offer: 401(k)
& Roth 401(k) with company match – full-time and part-time Team
Members are eligible! Health, Dental, Vision & Life Insurance Paid
Time Off, including Paid Parental Leave Growth Potential and Career
Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait
for a paycheck again! OHM Team Members can sign up for earned wage
access through DailyPay on day one! Now Hiring: Guest Service
Representative Location: Springhill Suites - Springfield, MO
Essential Responsibilities: Warmly greet guests and assist with
registration and room assignments. Handle guest inquiries about
hotel services, dining, entertainment, and travel directions.
Manage room availability, guest accounts, and billing. Post
charges, process payments, and make change. Make reservations and
handle guest requests, including safekeeping of valuables.
Communicate effectively with other departments. Follow hotel credit
policies and ensure accurate cash handling. Support team members
and take on additional responsibilities as needed. Skills &
Abilities: Strong leadership, communication, and organizational
skills. Ability to multitask, prioritize, and solve problems.
Proficiency with PMS and Microsoft Office. Education & Experience:
High School diploma or GED preferred. Hospitality customer service
experience preferred. Hours: Flexible schedule, including nights,
weekends, and holidays. Physical Requirements: Standing for long
periods, light lifting up to 40 pounds. Work Conditions: Indoor
environment with minimal exposure to adverse conditions. O’Reilly
Hospitality Management, LLC, is an equal opportunity employer.
Employment selection and related decisions are made without regard
to age, race, color, sex, sexual orientation, gender identity,
national origin, religion, genetic information, disability,
protected veteran status or other protected classifications.
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Keywords: O'Reilly Hospitality Management LLC, Springfield , Guest Service Representative, Hospitality & Tourism , Springfield, Missouri
