Team Leader - Design Ops
Company: EDWARD JONES
Posted on: November 24, 2022
At Edward Jones, we help clients achieve their serious,
long-term financial goals by understanding their needs and
implementing tailored solutions. To ensure a personal client
experience, we have located our 15,000+ branch offices where our
more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients
and receives branch office support, so they can focus on building
deep relationships with clients. Headquarters associates in St.
Louis, Tempe and Mississauga provide support and expertise to help
U.S. and Canada branch teams deliver an ideal client experience. We
continue to grow to meet the needs of long-term individual
investors.The Design Operations group within the Enterprise Design
organization will enable the firm's transformation of building
human-centered capabilities that focus on client, branch team and
associate experience. We are looking for a candidate that is
passionate about delivering phenomenal customer-centric
experiences, showing proven success in ownership, leadership, bias
for action, and thinking big.
We are looking for a Team Leader that has experience both using
design thinking to discover and deliver solutions and is a thought
leader in the application of human-centered design principles to
organizational challenges. You'll be joining our diverse team of
problem solvers that employ design and systems thinking to design
processes, tools & solutions than enable a design culture within
Bachelor's degree in Human Factors,
Instructional Design, Computer Science, Digital Media, Interactive
Media, Web Design, Communication, Behavioral Science, or equivalent
experience5 years of experience in operations strategy including
but not limited to: business & process modeling, operations
transformation, sales and operations planning3 years of experience
in Creative Design that includes web, mobile, visualization,
industrial design, and service design2 years of experience
practicing Human Centered Design, and Design Thinking
methodologies2 years of experience on driving transformational
changes in large organizations2 years of experience on strategic
research methodologies2 years of experience on delivering outcomes
through agile and waterfall methodologies
Decisions result in design success or failure and have direct
impact on the business.
Influence people and organizations
when issues are complex/difficult and require considerable
diplomacy. Makes decisions to ensure the execution and quality of
efforts and projects are in best interest of the users.
Drives the right results:
Driving results through removing obstacles or constraints for
execution teams is needed to move work forward.
Align design frameworks for
best-in-class design processes that create exceptional
experiencesFacilitate design quality through consistent design
tools and processesScale and manage the design system to create
efficiencies for designersUncover and expose bottlenecks in the
Span of Influence:
The Design Ops Team Leader is responsible for providing leadership,
development, and mentoring to associates.
Provides leadership, development, and
mentoring to associates through examples and timely feedback.
- 100 Best Workplaces for Millennials in 2022, published Fortune
July 2022, Great Places to Work - data as of March 2022.
Compensation provided for using, not obtaining, the rating.
- Edward Jones was recognized as one of the Best Workplaces for
Millennials by Great Places to Work - and Fortune - magazine. The
privately held firm ranked No. 2 overall, in its fourth appearance
on the list.2022 Fortune Best Workplaces for Women, published
September 2022, research by Great Places to Work -, data as of
August 2021. Compensation provided for using, not obtaining, the
Edward Jones has been named to the
2022 Best Workplaces for Women list by Great Places to Work - and
Fortune - magazine, ranking No. 45.2022 Fortune's 100 Best
Companies to Work For, published April 2022, research by Great
Place to Work -, data as of August 2021. Compensation provided for
using, not obtaining, the rating.
For the 23rd time, Edward Jones has
earned a spot on the Fortune 100 Best Companies to Work For -
ranking by Great Places to Work - and Fortune - magazine. Edward
Jones ranked No. 35 on the prestigious 2022 list.2022 Best Places
to Work For LGBTQ+ Equality, Great Place to Work - in partnership
with Human Rights Campaign Foundation, published Equity Magazine
January 2022, data as of July 2021. Compensation provided for
using, not obtaining, the rating.
Edward Jones scored 100 percent on
the Human Rights Campaign Foundation's 2022 Corporate Equality
Index (CEI) the nation's foremost benchmarking survey and report
measuring corporate policies and practices related to LGBTQ+
workplace equality. The ranking designated Jones as one of the best
places to work for LGBTQ+Equality.Edward Jones does not
discriminate on the basis of race, color, gender, religion,
national origin, age, disability, sexual orientation, pregnancy,
veteran status, genetic information or any other basis prohibited
by applicable law.At Edward Jones, we value and respect our
associates and their contributions, and we recognize individual
efforts through a rewards program that promotes a long-term career,
financial security and well-being. to learn more about our total
compensation approach, which in addition to base salary, typically
includes benefits, bonuses and profit sharing. The salary range for
this role is based on national data and actual pay is based on
skills, experience, education, and other relevant factors for a
potential new associate:
Salary: $106916 - $182047
Keywords: EDWARD JONES, Springfield , Team Leader - Design Ops, Hospitality & Tourism , Crane, Missouri
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