SpringfieldMORecruiter Since 2001
the smart solution for Springfield jobs

**Customer Service Associate Expert - Springfield**

Company: T-Mobile
Location: Springfield
Posted on: December 5, 2019

Job Description:

Be the Expert. Revolutionize Wireless.

Welcome to the Un-carrier. T-Mobile is changing wireless for good and now we're changing Customer Care for everyone. T-Mobile is doing something the carriers can't. We're bringing together a Team of Experts to give our customers an experience unlike any other. We're breaking all the rules and putting customers first. No more talking to machines, no more transfers. Customers have their own team ready to resolve whenever and however they want. And you're invited to join the revolution to be Famous for Care.

Associate Expert

Bring your smarts, individualism and your passion to the coolest role in customer care today - hands down! Being an Expert is about creating experiences that make customers happy and want to stay longer by building trust through resolution. We'll count on you to deliver the Un-carrier experience!

Your career with us will begin as an Associate Expert and after proving your skills, you'll have opportunities to promote to Expert and eventually become a Sr. Expert! We want T-Mobile to be your career destination. We'll partner with you to grow your career by providing ongoing opportunities to hone your skills and achieve your career aspirations.

Okay, wait, we know what you're thinking: how do I become an Expert if I'm just joining T-Mobile? Great question. Here's the deal: bring your passion for customers and excitement for technology - we'll invest in you to become the Un-carrier Expert you were meant to be.

Responsibilities
Here's what we'll count on you to do:

--- Create happy customers - we were named #1 in customer satisfaction every month in 2016 by Nielsen. So we are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve.
--- Provide exceptional service so customers stay longer - we bring our life experiences, knowledge and passion for exceptional service to all we do. We personalize every interaction and provide solutions to take care of our customers and create lifelong T-Mobile fans.
--- Offer thoughtful product and service recommendations - we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience.
--- Have serious fun - we don't take ourselves too seriously. Changing wireless for good is what we do and we love having fun doing it!

Qualifications
What we're looking for in an Expert:

--- You have a High School diploma or GED
--- You're a pro on the computer
--- You know how to juggle multiple tasks at the same time
--- You have an excitement about mobile devices and/or technology
--- You have the flexibility to work any shift, including nights and especially weekends
--- Ability to embrace change and adapt as we continue to define this new role
--- Ability to read and follow instructions for specific customer resolution tasks
--- Ability to exercise basic judgment in identifying and implementing solutions to customer concerns and inquiries with supervision and guidance from managers
--- Ability to work as part of a team to achieve individual and team results
--- Completes training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency on company values, organizational requirements, and competencies needed for the Expert role
--- Also responsible for other duties/projects as assigned by business management as needed

Come on. You know this is the challenge you've been looking for. Take the plunge and apply today. We offer incredible benefits, competitive pay and bonuses, and the chance to build a career that you can take in any direction you want to go! Let's do this already!

Minimum Qualifications
--- At least 18 years of age
--- Legally authorized to work in the United States
--- High School Diploma or GED
--- Pre-employment background screen

Company Profile
As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com

EOE Statement
We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Keywords: T-Mobile, Springfield , **Customer Service Associate Expert - Springfield**, Hospitality & Tourism , Springfield, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Department Supervisor / Lead
Description: Are you looking for a job that offers more responsibility, more pay, and more opportunity As an hourly supervisor, you are responsible for an entire area of the store. Sales associates in your area will (more...)
Company: Walmart
Location: Fayetteville
Posted on: 12/5/2019

Supervisor-Nurse RN (7pm - 7am and 11pm - 7am) Sign on bonus, incentives and shift differentials)
Description: Job Description Provide, delegate, coordinate and evaluate care of patient s through the collaborative efforts of team members and in accordance with the nursing process and standards of care and practice. (more...)
Company: Acadia Healthcare
Location: Springfield
Posted on: 12/5/2019

Restaurant Manager - Joplin, MO - HL
Description: Panda Express managers can have the opportunity to embody an entrepreneurial spirit while learning from a very hands-on and fast-paced environment. As a General Manager, you will be in charge of a 1-2 (more...)
Company: Panda Express
Location: Joplin
Posted on: 12/5/2019


Assistant Restaurant Manager - 3501 N. RANGE LINE
Description: Overview Assistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, (more...)
Company: Braum's Ice Cream & Dairy Store (Oklahoma City, OK
Location: Joplin
Posted on: 12/6/2019

**Customer Service Associate Expert - Springfield**
Description: Be the Expert. Revolutionize Wireless. br br Welcome to the Un-carrier. T-Mobile is changing wireless for good and now we're changing Customer Care for everyone. T-Mobile is doing something the carriers (more...)
Company: T-Mobile
Location: Springfield
Posted on: 12/5/2019

Leader, 2nd Shift- Dinner Line 5 Cent Shift Diff)
Description: Conagra Brands has the most energized, highest-impact culture in food. Our people persistently challenge and disrupt marketplace/business conventions and we are respected for our great brands, great food, (more...)
Company: Conagra Brands
Location: Fayetteville
Posted on: 12/5/2019

Business Sales Merchandising Coordinator
Description: SunIRef:Sales:title Business Sales Merchandising Coordinator Bass Pro Shops 1,860 reviews - Springfield, MO Bass Pro Shops 1,860 reviews Read what people are saying about working here. This position works (more...)
Company: Bass Pro Shops
Location: Springfield
Posted on: 12/5/2019

Restaurant Team Member - Crew
Description: Restaurant Team Member - Crew 1603 - University of Arkansas 19029791 DescriptionAt Chipotle, weve created something special: a better place to eat and work. Many employees start just expecting a paycheck, (more...)
Company: Chipotle
Location: Fayetteville
Posted on: 12/5/2019

Inventory/Merchandising Specialist, Seasonal
Description: The Best Buy Seasonal Inventory/Merchandising Specialist assist with product display, stocking and overall appearance and cleanliness of our stores and warehouses. You will be responsible for
Company: Best Buy
Location: Fayetteville
Posted on: 12/5/2019

Multi-Unit Team Leader
Description: Job Details Company Overview Are you a passionate people leader, capable of managing multiple offices Do you want to work for six months of the year, and have the remainder of the year free to pursue (more...)
Company: H&R Block
Location: Springfield
Posted on: 12/5/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Springfield RSS job feeds