Mercy Health: Patient Access Representative-Days-5: 30a-2p
Company: Mercy Health
Location: Springfield
Posted on: February 25, 2021
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Job Description:
Job DescriptionWe're a Little Different Our mission is clear. We
bring to life a healing ministry through our compassionate care and
exceptional service. At Mercy, we believe in careers that match the
unique gifts of unique individuals careers that not only make the
most of your skills and talents, but also your heart. Join us and
discover why Modern Healthcare Magazine named us in its " Top 100
Places to Work." Overview: The Patient Access Representative is
often the first point of contact for our patients and therefore
must represent Mercy with the highest standard of customer service,
compassion and perform all duties in a manner consistent with our
mission, values and Mercy service standards. The Patient Access
Representative will facilitate all components of the patients'
entrance in to any Mercy facility. This may include scheduling,
registration, benefit verification, pre-certification and financial
clearance including pre-visit collection. The Patient Access
Representative will be responsible for ensuring that the most
accurate patient data is obtained and populated in to the patient
record. This co-worker must have an exceptional attention to detail
and maintain knowledge and competence with insurance carriers,
Medicare guidelines as well as federal, state and accreditation
agencies. Qualifications: * Experience: None * Required Education:
High School diploma required. * Preferred Education: Some college
helpful. * Preferred Experience: 1-3 years clerical experience
preferred. Experience with medical terminology and insurance plans
preferred. * Certifications: None * Other: * Ability to communicate
effectively both orally and in writing, excellent telephone
etiquette required. * Ability to establish and maintain positive
working relationships with patients, physicians, clinical and
non-clinical hospital staff and insurance companies. * Strong
organizational skills; attention to detail * Ability to work under
stress, meet deadlines and perform all daily assignments with a
high level of accuracy. * Knowledgeable and experienced with
various computers systems; Ability to use a 10-keycalculator and
computer keyboard. We Offer Great Benefits: Day-one comprehensive
health, vision and dental coverage, PTO, tuition reimbursement and
employer-matched retirement funds are just a few of the great
benefits offered to eligible co-workers, including those working 48
hours or more per pay period! We're bringing to life a healing
ministry through compassionate care. At Mercy, our supportive
community will be behind you every step of your day, especially the
tough ones. You will have opportunities to pioneer new models of
care and transform the health care experience through advanced
technology and innovative procedures. We're expanding to help our
communities grow. Join us and be a part of it all. What Makes You a
Good Match for Mercy? Compassion and professionalism go
hand-in-hand with us. Having a positive outlook and a strong sense
of advocacy is in perfect step with our mission and vision. We're
also collaborative and unafraid to do a little extra to deliver
excellent care that's just part of our commitment. If that sounds
like a good fit for you, we encourage you to apply. Customer
Service, Administrative, secretarial, Call Center, Admin, front
office, front desk Mercy has determined this is a safety-sensitive
position. The ability to work in a constant state of alertness and
in a safe manner is an essential function of this job.
Keywords: Mercy Health, Springfield , Mercy Health: Patient Access Representative-Days-5: 30a-2p, Healthcare , Springfield, Missouri
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