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Personal Lines Account Manager II

Company: BancorpSouth
Location: Springfield
Posted on: July 13, 2019

Job Description:

The success of any business relies upon its ability to match opportunities with the right resources - and most importantly, the right people. BXS Insurance provides Commercial, Employee Benefits, and Personal insurance brokerage an consulting services throughout the United States. The Personal Lines Account Manager is responsible for the delivery of exceptional service to our personal lines property and casualty clients. This individual will manage the client's exposure to risk and coordinate services for the development, retention and rounding of accounts.. The Personal Lines Account Manager is responsible for the delivery of exceptional service to our personal lines property and casualty clients. This individual will manage the client s exposure to risk and coordinates services for the development, retention and rounding of accounts. Primary Responsibilities: * Provides exceptional customer service for assigned accounts, including correspondence and communication with customers, producers and insurance carriers. * Generally functions independently to inform and educate, answer questions, resolve issues, and make decisions regarding the need for the implementation of coverage and modifications to clients coverages. * Works to develop accounts by offering additional lines of coverage. * Develops strong positive client relationships by being the point of contact for assigned clients, maintaining open lines of communication, and conducting face-to-face meetings as needed. * Markets new and renewal business to appropriate carriers as needed or requested. * Maintains accurate and up-to-date data in agency management system according to agency workflows. * Interacts with others effectively and professionally by utilizing good communications skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency. * Maintains current knowledge of industry trends, new product information, legislation, coverages and technology. * Provides guidance and direction to account associates and less experienced account managers as needed. * Other duties as assigned. Qualifications: * College degree preferred, high school diploma or equivalent required * Appropriate active Property & Casualty license required * Typically has up to 3+ years of account management experience * Strong working knowledge of insurance brokerage industry including products, rating, underwriting, coverages and industry operations * Experience and proficiency using Microsoft Word * Experience and proficiency using Microsoft Excel * Excellent verbal and written communication skills * Ability to work with numbers including basic calculations * Organizational and time management skills * Ability to work in a team environment * Projects professional appearance and manner * Self-starter with the ability to be flexible * High attention to detail * Must be able to communicate effectively with clients, producers, carriers and staff * Ability to lift and carry up to 20 pounds * Ability to stand or sit at a workstation during a standard workday * Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine and printer * Ability to move about the office to access office machinery and supplies We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.

Keywords: BancorpSouth, Springfield , Personal Lines Account Manager II, Executive , Springfield, Missouri

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