Collections Manager

Company: VirtualVocations
Location: Springfield
Posted on: September 21, 2023

Job Description:

A company is looking for a Collection Manager to oversee and support the Collections Department.
Key Responsibilities:

Hire, train, and supervise Collection Officers
Ensure accurate performance of Collections Officers and optimize metric achievement
Manage relationships with external Collection Agencies

Required Qualifications:

1-3 years of customer service management experience with high call volumes
2-4 years of collections or business/accounting related work experience
Knowledge of Fair Debt Collection Practices Act (FDCPA) desired
Bachelor's degree preferred
Ability to train, supervise, and develop a team and work independently

Keywords: VirtualVocations, Springfield , Collections Manager, Executive , Springfield, Missouri

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