Company: Generations Bank
Location: Kimberling City
Posted on: May 16, 2022
Job DescriptionAt Generations Bank, our core values are at the
heart of everything we do, and it's our priority to put them at the
forefront of our team, relationships, and business.We're a team
built on a rich history, with our roots beginning in south Arkansas
in 1907. For over 114 years, we've served our neighbors in the same
communities we live, work, and play. The bank's name pays homage to
the rich history present in the generational leadership from the
Harrell family. Generations Bank currently has 10 locations serving
the communities of Bentonville, Camden, Fayetteville, Hampton,
Junction City, Rogers, Siloam Springs, Van Buren, and Kimberling
City.We are looking for a Market President to join our Kimberling
City location! The perfect fit will be a team member who desires to
invest in the community deeply by helping meet the needs of
individual and business banking needs.SUMMARYThe Market President
is responsible for the administration and efficient daily operation
of the assigned geographic banking market, including operations,
lending, product sales, customer service, and security and safety
per the Bank's objectives. Develops new deposit and loan business;
provides a superior level of customer relations; promotes the sales
and service culture through coaching, guidance, and staff
motivation; achieves individual and market sales goals through new
business sales, referrals, and retention of account relationships.
Provides leadership, training, and supervision and delegates
day-to-day operations to the Branch Manager or other branch
personnel. Responsible for attaining established Bank and branch
goals through active participation in sales management and officer
call programs. Participates in community affairs to increase the
Bank's visibility and enhance new and existing business
- Reinforces the application of superior customer service through
their example and appropriate follow-through with involved
customers and employees; conducts specific periodic meetings and
presentations on this topic with all staff members.
- Engages in business development activities and solicitation of
new business prospects; actively involved in instilling and
maintaining a positive sales environment through education of the
Bank's products and services; investigates and follows up on
significant changes in the status of existing customers; motivates
and monitors staff in cross-selling and product presentation
compared to goals; meets with customers to discuss needs or
concerns and outlines appropriate Bank services.
- Responsible for marketing objectives of the area serviced by
the branch; identifies and pursues potential sources of business
and other strategies to meet established goals and directives;
documents the effectiveness of the branch's marketing plan and
makes recommendations to executive management as appropriate.
- Assures audit compliance and procedure quality control and
recommends and initiates corrective actions; ensures that the
branch complies with established Bank policies, procedures, and
state and federal regulations.
- Contributes to the overall profitability of the branch;
implements cost controls, income generation, and branch marketing
efforts; monitors expenses to ensure compliance with budget.
- Approves or declines credit requests within approved lending
limits; submits credit requests to the Loan Committee for approval;
interviews loan applicants, explains loan options, rates, terms,
and collateral requirements; assists customers in the completion of
credit applications; obtains credit reports and other verifications
as required and analyzes credit data; consults with the Chief
Credit Officer or other lending personnel when appropriate; advises
loan applicant of decision; processes necessary documentation and
provides the customer with properly completed disclosures and forms
within established time frames.
- Ensures effective communication to staff and implementation of
all policy and procedure changes as approved by Senior Management;
schedules and conducts any necessary staff training.
- Maintains advanced knowledge of financial industry status and
- Consistently applies superior decision-making techniques about
inquiries, approvals, and requests as they apply to exist policies
and procedures, keeping within assigned approval limits and using
these instances as learning tools for employee development.
- Assumes responsibility for special projects; gathers data and
prepares reports for executive management, audits, and other
- Plays a positive role in the development and growth of assigned
branch staff through excellent communication skills, both verbal
and written, along with strong delegation skills, assuring a highly
- Performs personnel actions including performance appraisals,
disciplinary actions, interviewing candidates for employment, and
makes recommendations as to hiring, firing, promotions, or other
changes in the status of other employees; monitors the daily
activities of the market location(s) including, but not limited to,
effective delegation of assignments, developing work schedules and
providing necessary training.
- Processes solve and answer complex customer transactions,
problems, or inquiries.
- Answers telephones, answer questions and directs callers to
proper Bank personnel.
- Assumes responsibility for various branch functions in the
absence of staff members or overload situations.
- Maintains confidentiality of customer and bank data.
- Treats people with respect; keeps commitments; inspires the
trust of others; works ethically and with integrity; upholds
organizational values; accepts responsibility for own actions.
- Demonstrates knowledge of and adherence to Equal Employment
Opportunity (EEO) policy; Shows respect and sensitivity for
cultural differences; Educates others on the value of diversity;
promotes a working environment free of harassment of any type;
builds a diverse workforce supports affirmative action.
- Assures compliance with all Bank policies and procedures and
applicable state and federal banking laws, rules, and
- Completes administrative tasks correctly and on time; supports
the Bank's goals and values; benefits the Bank through outside
- Performs the position safely, without endangering their health
or safety, and will be expected to report potentially unsafe
conditions. The employee shall comply with occupational safety and
health standards and all rules, regulations, and orders issued
according to the OSHA Act of 1970, which apply to one's actions and
conduct.SECONDARY DUTIESThe position of Market President performs
duties specific to the position and other functions as
assigned.SUPERVISORY RESPONSIBILITYThe position of Market President
is responsible for the supervision of 2 or more employee(s), and
usually carries out supervisory responsibilities in accordance with
the Bank's policies and applicable laws, ensuring adherence to EEO
guidelines.ENVIRONMENT AND PHYSICAL ACTIVITYThe incumbent is in a
non-confined office type setting in which they are free to move
about at will. The position includes driving a Bank or personal
owned vehicle approximately 10-15% of the time, which includes
exposure to the outside weather elements and moving mechanical
parts. It may include minor annoyances such as noise, odors,
drafts, etc. The incumbent in the course of performing this
position spends time writing, typing, speaking, listening, lifting
(up to 25 pounds), driving, carrying, seeing (such as close, color,
and peripheral vision, depth perception, and adjusted focus),
sitting, pulling, walking, standing, squatting, kneeling and
reaching.The incumbent for this position may operate any or all of
the following: telephone, smartphone, copy and fax machines, adding
machine (calculator), check protector, scanner and image systems,
scanning equipment, encoder, money counter, credit card terminal,
typewriter, computer terminal, laptop computer, personal computer,
tablet, printers, or other equipment as directed.The work
environment characteristics described here represent those an
employee encounters while performing the essential functions of
this job. The physical demands described here represent those that
an employee must meet to perform the essential functions of this
job successfully.Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
MENTAL DEMANDSThe incumbent in this position must accommodate
reading documents or instruments, detailed work, problem-solving,
customer contact, reasoning, math, language, presentations, verbal
and written communication, analytical reasoning, stress, multiple
concurrent tasks, and constant interruptions.MINIMUM
REQUIREMENTSThese specifications are general guidelines based on
the minimum experience typically considered essential to the
satisfactory performance of this position. The requirements listed
below represent the knowledge, skill, and/or ability required to
perform the function in a satisfactory manner. Individual abilities
may result in some deviation from these guidelines.
- High school diploma or general education degree (GED); and ten
or more years of related experience and/or training; or the
equivalent combination of education and experience. Work-related
experience must consist of branch management operations, lending,
and supervisory background. Educational experience, through
in-house training sessions, formal school, or financial
industry-related curriculum, is required to be applicable to the
- Registered with the Nationwide Mortgage Licensing System and
Registry as a mortgage loan originator in accordance with the
Secure and Fair Enforcement for Mortgage Licensing Act (the "SAFE
- Advanced experience, knowledge, and training in progressively
responsible branch management and supervisory activities.
- Advanced experience, knowledge, and training in financial
statement and tax return analysis typically result from a
combination of education in accounting, financial and/or credit
analysis, or related areas.
- Advanced knowledge of related state and federal banking
compliance regulations, Bank operational policies and procedures,
and the Bank's products and services.
- Advanced experience, knowledge, and training in all lending
activities and terminology.
- Advanced sales and marketing experience.
- Demonstrated ability to cross-sell and explain all Bank
products and services with confidence and authority.
- Advanced loan product knowledge.
- Ability to read, analyze and interpret general business
periodicals, professional journals, and technical procedures.
- Excellent organizational and time management skills with the
ability to provide leadership, supervision, and training for two or
more employees using positive supervisory techniques to ensure
maximum productivity; demonstrated ability in organization and
- Basic knowledge of human resource labor laws and policies.
- Thorough understanding of management procedures; ability to
plan department or Bank activities (setting objectives, developing
strategies, budgeting, and developing policies and procedures);
initiative to organize various functions necessary to accomplish
department or Bank activities; effectively staff (selecting,
training, and developing employees); directing employees towards
the desired objectives (delegating, motivating, resolving
problems); controlling the function (producing performance
standards, measuring results, taking corrective action and
rewarding employees as appropriate).
- Ability to deal with complex problems involving multiple facets
and variables in non-standardized situations.
- Ability to work with no supervision while performing
- Current driver's license and a vehicle with appropriate
insurance coverage if required to drive in the course of performing
assigned duties and responsibilities.Generations Bank provides
equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, or national origin.
Management reserves the right to change this job description at any
time according to business needs.
Keywords: Generations Bank, Springfield , Market President, Executive , Kimberling City, Missouri
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