Generator Service Technician

Company: Generator Supercenter of NW Arkansas
Location: Springdale
Posted on: February 17, 2026

Job Description:

Job Description Job Description Company Overview Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power. Job Summary The Generator Service Technician will consult with the Service Manager to plan their work and travel schedule in the surrounding area. Using company-supplied vehicle, you will travel to the customers residence to perform repair work and preventative maintenance on the residental and commerical standby generators. You will regularly use verbal communication and customer service skills to communicate directly with our customers. You will use mechanical and electrical knowledge of generators or small engines to troubleshoot and repair whole home standby generators for our customers. This work will require the ability to read and understand technical manuals, instructions, electrical wiring diagrams, and blueprints. When repairs and preventative maintenance are complete, you will use electronic/written communication skills to update the software system with information regarding services you performed. This position will frequently work around electricity and will require the ability to adhere to all safety practices and requirements. The work schedule will typically be Mon-Fri from 8 am-5 pm with the schedule subject to change to support the needs of our customers, for example during times of bad weather/impending storms. This is also an on-call position that will require you to cover some nights and weekends for emergency only calls. The level of electrical and mechanical repair knowledge, years of direct generator repair experience, and previous experience working directly with customers will all be taken into account when determining what ones starting pay level would be within this range. Responsibilities Using company vehicle travel to customer's location. Communicate directly with customers regarding arrival, work being performed, issues resolved, etc. Inspect, troubleshoot, repair, and perform maintenance on the customers generator. Follow technical instruction manuals, diagrams, blueprints, and procedures. Test, troubleshoot, and operate automatic transfer switches. Document services are performed using an electronic software system Adhere to all safety practices and requirements. Along with the duties above, other duties may be assigned. Qualifications Strong customer service and communication skills (verbal and written). Problem-solving, organization, and decision-making skills. Ability to work independently demonstrating initiative. Reading and comprehension skills are required to understand technical manuals, electrical wiring diagrams, and blueprints. Ability to drive company vehicles safely to and from job sites. High school diploma or equivalent Experience with mechanical small engine repair work Experience with electrical wiring both AC and DC sytems (Preferred) Valid driver's license and satisfactory driving record Be physically able to perform the job duties including bending, stooping, climbing ladders, pulling, grasping, and walking on uneven surfaces. The ability to work primarily outdoors in varying weather conditions and temperatures. Proper eyesight/vision to be able to perform mechanical repairs safely. Must be able to interpret technical manuals, blueprints, and schematics.

Keywords: Generator Supercenter of NW Arkansas, Springfield , Generator Service Technician, Engineering , Springdale, Missouri