Manager, Technical Services

Company: City Of Siloam
Location: Siloam Springs
Posted on: February 17, 2026

Job Description:

Job Description Job Description SUMMARY Working under the direction of the Public Works Director, the primary responsibilities include implementation and administration of programs and services to assure the Utility is complying with the Clean Water Act, the Safe Drinking Water Act, and other federal and state regulatory requirements. ESSENTIAL DUTIES AND RESPONSIBILITES The following include some of the general duties and responsibilities: Read and comprehend engineering plans/specifications, operation and maintenance manuals, and safety instructions. Develop, implement, and supervise programs to assure compliance with: Lead and Copper Rule Total Coliform Rule Consumer Confidence Reporting Cross Connection Program Fats-Oils-Grease (FOG Program) Stormwater Program Hydrant Maintenance Program other regulatory requirements promulgated by the U.S. Environmental Protection Agency and the Arkansas Department of Health. Develop and/or regularly update ordinance pertaining to the division Provide technical support to other Public Works divisions, as needed. Maintain hardware and software programs pertaining to the aforementioned programs and rules. Maintain detailed records pertaining to the aforementioned programs and rules. Performs required labor involved in construction and maintenance projects including but not limited to; pavement cutting, ditch digging, pavement repairs, laying and backfilling. Perform other duties as assigned SUPERVISORY RESPONSIBILITIES Exercise direct and indirect supervision of professional and technical services staff. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Formulate and carry out programs for the training and development of staff using personal instruction, on-the-job training, and job rotation methods. Responsible for planning, organizing, and directing work of small team. Compile an annual budget for the Technical Services Division. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED and one-year certificate from college or technical school; an associate’s degree in environmental science or related field; (2) years of related experience and/or training; or any equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Develop clear, concise, and comprehensive technical reports, correspondence and other written materials, exercise sound, expert independent judgment within general policy guidelines. MATHEMATICAL SKILLS Ability to work with mathematical concepts related to construction, water treatment, wastewater treatment, and water distribution. The ability to apply concepts such as fractions, percentages, proportions, area, circumference, and volume. Ability to apply basic algebra and geometry. REASONING ABILITY Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with a variety of abstract and concrete variables, meaning variables that can be perceived through senses, and variables of quality such as knowledge and perception levels. Ability to apply common sense understanding of a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATIONS, LICENSES, REGISTRATIONS Must possess a valid commercial driver’s license or ability to obtain within 12 months of employment. Must hold a Cross Connection Control Specialist certification with 12 months of employment. Backflow Tester Technician license from the State of Arkansas within 12 months of employment. Must hold a valid Arkansas Class IV Water Distribution License or ability to obtain within 18 months of employment; and hold a valid Arkansas Wastewater Treatment License, at the appropriate level agreed upon by the Public Works Director and incumbent within 24 months of employment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear. or smell. The employee is frequently required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to ­­­­100 pounds. Specific vision abilities required by this position include close, distant and color vision, depth perception, peripheral vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the incumbent occasionally works in outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electric shock, and vibration. The noise level in the work environment is usually quiet. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. * Safety sensitive position includes , but is not limited to, any job, assignment, rank or title where any of the following apply: Subject to drug and alcohol testing or restrictions promulgated by the U.S. Dept. of Transportation; involves carrying, repairing, transporting or keeping of firearms or ammunition; includes performing any medical or life-saving procedures, or responsibility for procuring, storing, transporting, dispensing or administering any drugs or medical supplies or equipment; involves working with confidential information, documents or material pertaining to criminal investigations; procuring, storing, transporting or otherwise working with hazardous or flammable materials, controlled substances, food or electricity; involves operating, repairing, maintaining or driving heavy equipment, machinery, aircraft, motorized watercraft or motor vehicles, or working in close proximity thereto; a momentary lapse of attention may result in grave and immediate danger to the public, self or fellow employees; requires engaging in any other activity in which the employee is responsible for his or her own or other people's safety. * Weather Essential position includes employees are declared to be all sworn police officers, all sworn firefighters, dispatchers, emergency road crew employees in the Street Department, and electrical personnel in the Electric Department. *Civility and Professionalism- The City of Siloam Springs is a team-based service organization. Maintenance of good internal morale is essential to the City’s success. An employee is required to maintain professional and ethical behavior and act with integrity in all matters. The City of Siloam Springs is committed to providing a work environment that is free from bullying, harassment, intimidation, abusive language, gossip, employees spreading discontent or exhibiting any behavior that is disruptive to the workplace and contrary to the City’s mission. * Regular Attendance - Punctual and regular attendance is an essential responsibility of each employee at the City of Siloam Springs. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure, or other absences from scheduled hours, that are not pre-approved or are excessive are disruptive and are to be avoided. 8:00am - 4:00pm Monday - Friday

Keywords: City Of Siloam, Springfield , Manager, Technical Services, Engineering , Siloam Springs, Missouri