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Site Reliability Engineer

Location: Brighton
Posted on: November 24, 2022

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.Edward Jones is looking for a Site Reliability Engineer (SRE) who help with system reliability and performance monitoring for web platforms including Oracle WebLogic, Tomcat, and Apache. As a Site Reliability Engineer, you will drive system monitoring, performance, enhance data usage and analysis for the firm to identify areas off opportunity for providing better service and systems to our end users. You will help proactively identify system issues and run change/resolution to ensure stability for our end users.

What You Will Do:

  • You will ensure the appropriate SLA/SLO dashboards are developed.
  • You will guide and mentor teams on observability, scalability, and resiliency of web platforms.
  • Participate in the analysis, design, develop, testing, and implementation activities within the areas of responsibility.
  • Assist team in setting up and maintaining SLIs, SLOs, and error budgets for systems and applications.
  • Perform advanced troubleshooting of incidents in mission-critical systems and participate in preventative problem management activities.
  • You will be part of a 24x7x365 support team whose focus is to work together to resolve problems as they arise and then to implement solutions to prevent the same incidents from occurring again.
  • Automation first approach for evolving service offerings and enhancing platform/application reliability.
  • Monitor application or platform performance using APM and other monitoring tools to isolate the fault domain and identify root cause of performance issues.
  • Facilitate blames incident retrospectives to understand root causes, communicate learnings, determine remediation, and drive continuous improvement.Understand and manage capacity needs and prepare for future growth or reduction of resources.Qualifications/Requirements:
    • Bachelor's degree in Information Technology, Computer Science, Engineering or Management Information Systems preferred or related work experience
    • 5+ years of experience in software, infrastructure, or platform engineering with a combination of the following:
    • Production support and operations.
    • Performance Testing/Tuning/Monitoring, maximizing system uptime and availability, ensuring functional and performance SLAs.
    • Experience in Agile Methodologies and processes.
    • Experience representing technical viewpoints to diverse audiences and making prudent and timely technical risk decisions.
    • Experience developing automation.
    • Available on a 24x7x365 basis when needed for production impacting incidents.
    • Advance experience with WebLogic Application Servers 12c, WebLogic Scripting, and J2EE applications.
    • Expertise in troubleshooting and investigating issues in Java or other environments.
    • Expert level experience in using monitoring platforms, frameworks & patterns such as DynaTrace, Splunk, and Grafana.
    • Carry out thread dump analysis, heap dump analysis, garbage collection monitoring and tuning.
    • 3+ years of experience with DevOps tools, including Ansible, Artifactory, Git, and Jenkins.
    • Highly proficient at shell and python scripting, Linux commands, Jenkins jobs, and CICD setup.Excellent problem-solving, team-working and time management skills.
      • 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work - data as of March 2022. Compensation provided for using, not obtaining, the rating.
        • Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work - and Fortune - magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.
          Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work - and Fortune - magazine, ranking No. 45.2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.
          For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For - ranking by Great Places to Work - and Fortune - magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work - in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
          Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
          Salary: $90628 - $154313
          Category: Headquarters

Keywords: EDWARD JONES, Springfield , Site Reliability Engineer, Engineering , Brighton, Missouri

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