Front Desk Receptionist

Company: Edmonds Dental Prosthetics
Location: Springfield
Posted on: April 3, 2026

Job Description:

Description We operate on a 4-day work week, Monday - Thursday 7:30am-5:00pm. Position Profile: The Front Desk Receptionist serves as the first point of contact for visitors, clients, and vendors at our dental lab. This role is responsible for creating a welcoming environment, managing incoming communications, and providing administrative support to ensure smooth daily operations. Job Duties and Accountabilities: Front Desk Receptionist: Answer, screen, and forward incoming calls using a multi-line phone system. Provide accurate information, take messages, and route calls appropriately. Greet and assist visitors in a professional and friendly manner. Assist with filing, record maintenance, and general office organization. Prepare and distribute case plan flags, signage, and other materials. Ensure the lobby and reception area remain clean, organized, and welcoming. Perform additional tasks as assigned to support the team and organizational goals. Workplace Expectations: Safety Work in a safe manner and comply with all safety protocols. Report unsafe conditions to supervisors or management. Wear required personal protective equipment (PPE). Maintain a clean and orderly work area. Teamwork & Collaboration Actively participate in team meetings and provide timely feedback. Understand and leverage organizational synergies. Collaborate effectively across departments and utilize available resources. Leadership & Communication Act with integrity and treat others with respect. Model behavior consistent with Edmonds Dental Prosthetics’ values. Communicate effectively with internal and external stakeholders using appropriate methods and technology. Build and maintain strong customer relationships. Core Values Take Initiative : We empower our team to be proactive problem-solvers who share ideas and commit to personal growth, driving continuous improvement for our community and customers. Be Humbly Confident : We approach our work with quiet confidence and expertise, ensuring our interactions exude professionalism and respect. GSD (Get Sh Done!) : We hold ourselves accountable for delivering quality results on time, taking ownership of our responsibilities without excuses. Collaboration : We are stronger together, working as one cohesive team to support each other, our customers, and the patients they serve. No silos—only synergy. Do the Right Thing : Integrity guides everything we do. We uphold the highest ethical standards and deliver on our promises, even when no one is watching. Value of Reputation : Every case, every interaction, and every decision builds our collective reputation. We understand the power of trust and work tirelessly to maintain it. Qualifications Preferred Qualifications: High school diploma or equivalent. Previous experience in a receptionist or customer service role. Professional appearance and demeanor, adhering to company standards. Strong interpersonal and communication skills with the ability to build positive relationships. Customer service-oriented mindset. Ability to manage multiple tasks in a fast-paced environment. Proficiency with basic office equipment and computer applications. Commitment to confidentiality and ethical business practices. Physical and Safety Requirements: Ability to lift up to 20 lbs. Ability to sit or stand for extended periods. Frequent use of hands, wrists, and fingers for repetitive tasks.

Keywords: Edmonds Dental Prosthetics, Springfield , Front Desk Receptionist, Administration, Clerical , Springfield, Missouri