Client Support Specialist
Company: Parmele Disability Advocates
Location: Joplin
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) Dental
insurance Health insurance Paid time off Vision insurance Wellness
resources Hours: Monday Friday, 8:00 AM 5:00 PM CST Location:
Joplin, MO | Remote (Work-from-Home) position. Equipment will be
provided once in-office training is complete. At Parmele Disability
Advocates, we are passionate about our work, knowing that every day
we make a positive difference in the lives of our clients. If you
are looking for a rewarding career where your contributions truly
matter, we want you on our team! Position Overview: We are looking
for a full-time Client Support Specialist to join our growing team.
This role is the heart of client communication providing vital
administrative support and compassionate guidance to individuals
during some of the most challenging times in their lives. You will
act as a bridge between clients, our firm, and the Social Security
Administration (SSA), ensuring accurate case tracking, timely
communication, and exceptional client service. Key Responsibilities
Serve as a professional liaison between clients and the Social
Security Administration (SSA) Respond to client inquiries with
empathy, clarity, and professionalism Collect and document case
information accurately and efficiently Track deadlines and prepare
timely correspondence Maintain and update case files in our system
with precision Perform administrative tasks to support effective
case management Collaborate with internal teams to ensure smooth
client experiences Assist with additional duties as needed to
support clients and the firm Qualifications Prior customer service
experience required Excellent written and verbal communication
skills Strong ability to work independently and manage multiple
priorities Detail-oriented with strong organizational and time
management skills Calm, composed, and professional under pressure
Self-motivated team player with a positive attitude Critical
thinker with strong problem-solving abilities Why Join Us? At
Parmele, we believe that every role is essential to the success of
our clients' cases. Youll join a team that values empathy,
precision, and teamwork. If you're passionate about helping others
and thrive in a structured, mission-driven environment, wed love to
hear from you. Flexible work from home options available.
Keywords: Parmele Disability Advocates, Springfield , Client Support Specialist, Administration, Clerical , Joplin, Missouri
